Technical Support

For technical support, please email: support@TradingSystemAPI.com.  When contacting technical support, please provide the following information:

Name and optionally contact details for us to get back to you.

The product's version as can be found at the top of the tsa.h header file.

The platform you are developing on.

Reporting Bugs

If you think that you have encountered a bug, please send an email to support@TradingSystemAPI.com and provide us with the following information:

Your compiler name and version.

Your operating system name and version.

Description of the problem, preferably with a source code sample that reproduces the problem.